At Bloomsoon Jewelry, we want you to feel confident with every purchase. If you are not fully satisfied with your order, please review our return policy below.

Returns

We accept returns for eligible items within 14 days of delivery.

  • To be eligible for a return, the item must:
  • Be unused and in its original condition
  • Be returned in the original packaging
  • Not show signs of wear, damage, or alteration

Non-Returnable Items

The following items are not eligible for return or refund:

Custom or personalized items

Final sale items

Items damaged through misuse, improper care, or normal wear

Earrings, if opened or worn, for hygiene reasons

Return Request

To request a return, please contact us first at:

info@bloomsoonjewelry.com

Please include:

Your order number

The item(s) you want to return

The reason for the return

We will reply with return instructions once your request is reviewed.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery at:

info@bloomsoonjewelry.com

Please include clear photos of the item and packaging so we can review the issue and provide a solution as quickly as possible.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable unless the return is due to our error.

Exchanges

At this time, we do not guarantee direct exchanges. If you would like a different item, please contact us first and we will do our best to assist you.

Contact

For any questions about returns, refunds, or order issues, please contact us at:

info@bloomsoonjewelry.com

Thank you for shopping with Bloomsoon Jewelry.